At Shreenath Collection, we take pride in delivering quality products to our customers. However, if you are not completely satisfied with your purchase, we are here to assist you.
We accept return or exchange requests within 7 days of delivery, provided that the product is unused, unwashed, and returned in its original condition with all tags intact. To maintain fairness and transparency, we recommend recording an unboxing video at the time of delivery, as it will be required in case of any damage or missing item claims.
Certain items such as sale products, customized pieces, or hygiene-sensitive items may not be eligible for return or refund. In such cases, the product page will clearly mention the same.
Once your return request is approved and the product passes our quality inspection, the refund will be processed to your original method of payment within a few business days. Please note that shipping charges are non-refundable.
For size-related concerns, we offer exchange options subject to product availability. Our goal is to ensure that you receive the right fit and a satisfying shopping experience.
In case you receive a damaged or incorrect product, please contact us within 48 hours of delivery with proper photo or video proof so that we can resolve the issue promptly.
Shreenath Collection reserves the right to decline returns that do not meet the above conditions.
For assistance, feel free to reach out to us at support@shreenathcollection.com.